Keep a Pulse on the Consumer Experience
Customer Service Is Not Dead
The Calmness of Business Prosperity
Trusted Business Consulting Company in Wisconsin
Enhance your clients’ customer service experience and achieve your goals with T&C Consulting. We are a premier business consulting company in Milwaukee, WI, specializing in strategic planning, operational efficiency, and customer experience insight management. Our personal interactions with businesses mirror true-to-life interactions of customers purchasing their brands’ products and services.
With over 20 years of industry expertise, we will successfully partner with your business to drive growth and innovation. We are experts in the field who have trained at the Disney Institute on creating the perfect consumer experience. T&C Consulting is here to help you prove that customer service is not dead.
With over 20 years of industry expertise, we will successfully partner with your business to drive growth and innovation. We are experts in the field who have trained at the Disney Institute on creating the perfect consumer experience. T&C Consulting is here to help you prove that customer service is not dead.
Choose a consumer experience insight package.
Services
Strategic Planning
Our team of experts helps organizations develop and implement effective strategies to achieve their long-term goals.
Customer Experience Management
We design and implement customer-centric solutions that enhance satisfaction and loyalty.
Operational Efficiency
We identify and eliminate inefficiencies in business processes, resulting in cost savings and improved productivity.
Proactive Approach
In a social-media-heavy world, we help you get ahead of bad reviews.
Client Success Stories
Health Care Member Services
T&C Consulting helped a leading health care insurance company streamline its member services operations, resulting in a 15% reduction in costs and a 20% increase in customer satisfaction.
Private Pharmaceutical Company
Our team developed a comprehensive consumer-centric transformation strategy, leading to a 30% increase in customer engagement.
About Us
At T&C Consulting, we specialize in transforming consumer experience insights into actionable strategies that drive growth and enhance customer satisfaction. By leveraging our deep expertise in strategic planning and client success programs, we help businesses understand their customers’ needs and preferences better than ever before.
Our team goes undercover to witness firsthand the customer service provided—or not provided—when purchasing products or services. This unique approach allows us to identify key areas for improvement and tailor solutions that not only improve customer interactions but also boost operational efficiency and financial performance. Let’s work together to elevate your customer experience and achieve your business goals.
Our team goes undercover to witness firsthand the customer service provided—or not provided—when purchasing products or services. This unique approach allows us to identify key areas for improvement and tailor solutions that not only improve customer interactions but also boost operational efficiency and financial performance. Let’s work together to elevate your customer experience and achieve your business goals.